Information is received by us when you enquire or complete forms on our website, contact us by phone, email, via social media or face to face in respect of any product or services that we offer.
If you are commissioning bespoke jewellery from us, we will record personal information that you voluntarily give to us during the bespoke design and manufacturing process – for example face to face, via email, on the phone or via any live chat system during your design consultation. This information may include your name, email address, postal address, telephone numbers, other contact or delivery details, account details, details of friends or relatives for which your bespoke jewellery is connected. As part of our bespoke jewellery consultations, we may collect information about you or whomever you are commissioning the jewellery for, such as interests and style preferences, ring sizes and any physical information needed to complete the design.
If you contact us at any time, we may keep information relating to that conversation.
We use your information in the following ways:
If you are unhappy for us to use your data in any of the ways mentioned above please contact us using the following email: [email protected]
This privacy policy notice is for this website; www.sophieflanaganjewellery.com and served by Sophie Flanagan Fine Jewellery and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen messages that we display, to keep you logged into the website where applicable and to display relevant adverts or content.
Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
We take reasonable measures to ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Your data may be stored on our server, within our accounts, information relating to your design may be written in sketchbooks and in emails to our goldsmiths’ and workshops. Our methods meet the GDPR compliance requirement.
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as ‘non-personalised’ cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.
Clickable sponsored or affiliate links may be displayed as a website URL like this; www.websiteexample.co.uk or as a titled text link like this: Example website description.
Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.
We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.
If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from emails at the footer of each campaign.
You have the right to view, edit or remove your personal data.
We do not knowingly collect personal data from children under 13.
We do not sell or give your personal data to third parties for marketing purposes.